Welcome to Order Pharma! We’re committed to providing a reliable and secure delivery service to ensure you receive your medications promptly and safely. Please review our shipping policy for detailed information about our processes and practices.
Shipping Methods & Timeframes
- Standard Shipping: Estimated delivery time is 7-14 business days.
- Express Shipping: Estimated delivery time is 3-7 business days. Additional charges may apply for this service.
Order Processing
- Orders are processed and shipped within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Fees
- Shipping fees are calculated at checkout based on the chosen delivery method and the destination.
- Any applicable customs fees or additional shipping costs for international deliveries will also be displayed at checkout.
Tracking Your Order
- Once your order is shipped, you’ll receive a confirmation email with a tracking number.
- You can track your shipment through the link provided in the email or by visiting our Order Tracking page.
Order Issues & Delays
- While we strive to deliver within the estimated timeframes, delays can occasionally occur due to weather, customs processing, or other unforeseen events.
- If you experience a delay, please contact our customer service team at [email protected] for assistance.
Shipping Restrictions
- Some medications may have shipping restrictions due to local regulations. We will notify you if any restrictions apply to your order.
- If your order cannot be shipped due to such restrictions, we will provide a full refund.
Lost or Damaged Packages
- In the event of a lost or damaged package, please contact us as soon as possible. We’ll work with our shipping partners to resolve the issue and ensure you receive your order.
- Claims for lost or damaged items must be submitted within 30 days of the expected delivery date.
Contact Us
If you have any questions about our shipping policy or need assistance, please reach out to us at [email protected].